Group and Team: Economic Development Group, Parking Operations Team
Location: Council CentreEmployment status: Permanent Full-time (5 roles) and Permanent Part-time (1 role)Classification: Municipal Officer Level 1Agreement: Hobart City Council Enterprise Agreement 2024Salary range: $62,713 per annum ($31.74 per hour for Permanent Part-time) + 13.5% superannuation.

About the role

The Parking Information Officer role plays a key part in maintaining fair and accessible parking across the City of Hobart. The position involves regular patrols of on‑street and off‑street parking areas, the accurate issuing of parking infringements, and the reporting of any faults or issues affecting parking assets. The role also contributes to positive community interactions by providing information, assistance, and professional representation of Council.

Role accountabilities include:

Conduct patrols and issue parking infringements in accordance with relevant legislation and Council by‑laws.
Monitor and report faults, damaged or missing signage, and other parking‑related assets.
Provide customer service and general information to the community while representing Council professionally.

About you

This role suits someone who enjoys working outdoors, is confident interacting with the community, and can follow set procedures with accuracy. The ideal candidate brings a calm and professional approach to their work, particularly when handling difficult or sensitive situations. A willingness to learn, good communication skills, and the ability to work independently are essential. Flexibility with working hours and the physical capacity to be on foot for long periods will contribute to success in this position. The full-time roles will operate over two different rosters - Monday to Friday with an RDO or Tuesday to Saturday with an RDO.

Key skills for the role:

Strong customer service skills with the ability to communicate clearly and respectfully.
Capacity to learn and apply relevant legislation to issue accurate infringement notices.
Ability to stay composed and professional when dealing with conflict or challenging situations.
Comfortable working independently, outdoors, and walking long distances across varied terrain.

Qualifications needed for the role:

Completion of year 10 or a Certificate Qualification in a relevant area (Customer Services, Business Administration) with an ability to undertake and complete the Certificate III in Local Government – Regulatory Services.
Current Registration to Work with Vulnerable People.
Current Driver Licence.

Desirable qualifications:

Current Motorcycle Licence.

About us

The City of Hobart offers something for everyone, with connections between nature, history, culture, businesses and each other. We are proud to provide a range of services and facilities that support the wellbeing, safety and participation of the community as well as continuously look to improve and embrace new approaches to achieve better outcomes for all. With an industrious and diversified economy, wherever your skills, talents and passions lie, we can offer you the opportunity to have a rewarding career with ongoing learning and development opportunities.

We recognise contributions to our workforce and offer:

Above Award wages and Employer Superannuation at 13.5% with salary sacrifice options.
Flexible work arrangements including the option to apply for a nine-day fortnight.
A wide range of leave entitlements.
Health and Wellness programs, including onsite gyms.
Ability to purchase additional leave after 12 months of service.
An Employee Assistance Program that offers onsite visits.
Corporate Health Plan discounts with BUPA, St. Lukes and Medibank.

The City of Hobart is committed to building an inclusive community and workplace. As an equal opportunity employer, we encourage applications from people of all backgrounds, abilities, ages and identities.

City of Hobart has a strong commitment to health and safety. Appointment will be subject to satisfactory pre-employment background checks. These will include reference checks, verification of qualifications, National Criminal History record check, and Medical Assessment including drug and alcohol testing.

How to apply

If you are passionate about our beautiful city and ready to take on a role that challenges and rewards, we would love to hear from you. Apply today!

All applications must be made in the online portal, and you can save your application as you progress through the stages until you submit your final application. If you have any issues with submitting your application, please email details of the issue to ***********@hobartcity.com.au. Please note that we do not accept applications via email or after the position has closed so if you have issues submitting your application, please contact us prior to the closing time.

Applications close 11:59 pm Sunday 22 March 2026.

Before you begin

You will need to read the position description prior to commencing your application as you will be required to address the key duties, skills and knowledge for this role in 600 words or less.

Please ensure you have copies of your current resume and relevant qualification/s ready to attach at the end of your application.

To protect privacy and prevent fraud, do not upload or email personal documents such as Driver’s licences, passports, or personal tax and superannuation details. Instead:

Applicants are required to declare they hold the required documentation/licence, and
Originals will be sighted by People and Culture on the first day of work as a condition of employment.

Selection process

Candidates are initially selected for interview based on the details provided in their application.

The City of Hobart assesses all applications based on merit.

Positions are filled, based on how well the successful candidate meets the requirements of the position.

Parking Information Officer (9977)

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