EUC Analyst / IT Support - Level 2

Do you enjoy solving problems and helping people? Join a great business where your work supports business operations. As part of the EUC team, you’ll provide technical support across hardware, software, and network environments, troubleshooting remotely and in person to ensure uptime and smooth performance.

What you’ll do

• Resolve incidents and service requests
• Support and maintain Active Directory, DNS, DHCP, Exchange, VMware, and File/Print Servers
• Work closely with vendors and internal teams to optimise system performance
• Maintain accurate documentation and uphold SLAs/KPIs
• Participate in project delivery, on-call support, and travel to sites

What you’ll bring

• Proven experience in EUC or Field Support roles
• Strong knowledge of Microsoft and network-based systems
• Excellent customer service and communication skills
• Organised, detail-driven, and reliable, you take pride in delivering quality support
• Valid Australian Driver’s Licence and ability to travel within Hobart

Why join?

• Work onsite in Hobart
• Be part of a collaborative, supportive, and technically capable team
• Competitive salary

Ready to make an impact in a business that values reliability, teamwork, and customer care? To be considered, you must possess the right to work in Australia without restrictions.